Terms and Conditions
GENERAL CONDITIONS OF SALE
Effective from 08/15/2025
ARTICLE 1 - Scope of application
These General Conditions of Sale (hereinafter referred to as "GCS") apply, without restriction or
reserved for all sales concluded by the Seller with non-professional buyers (“
The Customers or the Customer”), wishing to acquire the products offered for sale (“The Products”) by the
Seller on the site https://www.lymobileshop.fr/. The Products offered for sale on the site are the
following:
LymobileShop offers a wide range of accessories and equipment for smartphones and
connected devices: protective cases, tempered glass, lens protectors, chargers,
cables, external batteries, supports, lamps, photo/video accessories etc.
Our products combine design, performance and durability to protect and optimize the use of your
everyday devices.
The main characteristics of the Products and in particular the specifications, illustrations and
indications of dimensions or capacity of the Products are presented on the site
https://www.lymobileshop.fr/ which the customer is required to read before ordering.
The choice and purchase of a Product are the sole responsibility of the Customer.
Product offers are subject to availability, as specified during the
placing the order.
These T&Cs are accessible at any time on the site https://www.lymobileshop.fr/ and will prevail over
any other document.
The Customer declares to have read these General Terms and Conditions and to have accepted them by ticking the
box provided for this purpose before implementing the online ordering procedure on the site https://
www.lymobileshop.fr/.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes
proof of all transactions concluded with the Client.
The Seller's contact details are as follows:
MACHEBEUF Kevin
7 chemin morand 03250 Arronnes
Registration number: 990151532 RCS Cusset
Email: contact@lymobileshop.fr
Phone: 0672537555
Intra-Community VAT number FR99015153200019
The Products presented on the site https://www.lymobileshop.fr/ are offered for sale for
following territories:
The European Union
United States.
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In the event of an order to a country other than mainland France, the Customer is the importer of the
or the Products concerned.
For all Products shipped outside the European Union and French overseas departments and territories, the price will be calculated excluding taxes.
automatically on the invoice.
Customs duties or other local taxes or import duties or state taxes may apply.
to be payable. They will be the responsibility of the Client.
ARTICLE 2 - Price
The Products are supplied at the current prices appearing on the site https://www.lymobileshop.fr/, during
the registration of the order by the Seller.
Prices are expressed in Euros, excluding and including VAT.
The prices take into account any reductions that may be granted by the Seller on the site
https://www.lymobileshop.fr/.
These prices are firm and not subject to revision during their period of validity, but the Seller reserves the right to
the right, outside the validity period, to modify the prices at any time.
Prices do not include processing, shipping, transportation and delivery charges, which are
charged in addition, under the conditions indicated on the site and calculated prior to the
placing the order.
The payment requested from the Customer corresponds to the total amount of the purchase, including these fees.
An invoice is drawn up by the Seller and given to the Customer upon delivery of the Products
ordered.
ARTICLE 3 – Orders
It is up to the Customer to select the Products they want on the website https://www.lymobileshop.fr/
order, according to the following terms:
The customer selects the desired products on the LymobileShop website by adding them to their basket.
Once the selection is complete, he accesses his basket to check the details of his order and can
make any necessary changes before validating.
To validate his order, the customer must:
Fill in your billing and delivery details.
Choose your delivery method.
Choose your payment method.
Accept without reservation these General Conditions of Sale by ticking the box provided for this
effect.
Once payment has been made, the customer receives a confirmation email with details of the
order (products, prices, delivery costs, payment method, delivery address). This email is valid
proof of the transaction.
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Payment for purchases is made online using secure payment methods (Bank card,
PayPal, or any other method offered on the site). Payment is due immediately upon
order. Transactions are secured using an SSL encryption protocol ensuring the
confidentiality of banking data.
After validation of payment, the order is prepared and shipped within the timeframes indicated on the
product sheet. The customer then receives a tracking email allowing them to follow the delivery of their
package..
Product offers are valid as long as they are visible on the site, while stocks last.
available.
The sale will only be considered valid after full payment of the price. It is up to the Customer
to check the accuracy of the order and immediately report any errors.
Any order placed on the site https://www.lymobileshop.fr/ constitutes the formation of a contract
concluded remotely between the Customer and the Seller.
The Seller reserves the right to cancel or refuse any order from a Customer with whom it
there is a dispute relating to the payment of a previous order.
The Customer will be able to follow the progress of his order on the site.
Any cancellation of the order by the Customer will only be possible before delivery of the Products.
(regardless of the provisions relating to the application or not of the legal right of withdrawal).
ARTICLE 3 Bis - Customer area - Account
In order to place an order, the Customer is invited to create an account (personal space).
To do this, he must register by completing the form which will be offered to him at the time of his
orders and undertakes to provide sincere and accurate information concerning his/her civil status and his/her
contact details, including their email address.
The Client is responsible for updating the information provided. He is informed that he can
modify by logging into your account.
To access their personal space and order history, the Customer must identify themselves at
using his username and password which will be communicated to him after his
registration and which are strictly personal. As such, the Client is prohibited from any disclosure. In
otherwise, he will remain solely responsible for the use made of it.
The Customer may also request to unsubscribe by going to the dedicated page in their space
personal or sending an email to: contact@lymobileshop.com. This will be effective within a period of
reasonable.
In the event of non-compliance with the general conditions of sale and/or use, the site
https://www.lymobileshop.fr/ will have the possibility of suspending or even closing a customer's account
after formal notice sent electronically and remaining without effect.
Any deletion of an account, whatever the reason, results in the pure and simple deletion of
all personal information of the Client.
Any event due to a case of force majeure resulting in a malfunction of the site
or server and subject to any interruption or modification in the event of maintenance, does not commit
not the responsibility of the Seller.
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Creation of the account entails acceptance of these general conditions of sale.
ARTICLE 4 - Payment conditions
The price is paid by secure payment, according to the following terms:
payment by bank card
or payment by bank transfer to the Seller's bank account (the details of which
are communicated to the Customer when placing the order)
The price is payable in cash by the Customer, in full on the day the order is placed.
Payment data is exchanged in encrypted mode using the protocol defined by the service provider
approved payment service for banking transactions carried out on the site
https://www.lymobileshop.fr/.
Payments made by the Customer will only be considered final after collection.
effective payment by the Seller of the amounts due.
The Seller shall not be required to deliver the Products ordered by the Customer if
the latter does not pay the price in full under the conditions indicated above.
ARTICLE 5 - Deliveries
The Products ordered by the Customer will be delivered in mainland France.
Deliveries take place within 7 to 14 days to the address indicated by the Customer when placing his order.
order on the site.
Delivery is constituted by the transfer to the Customer of physical possession or control of the
Product. Except in special cases or in the event of unavailability of one or more Products, the Products ordered
will be delivered in one go.
The Seller undertakes to make its best efforts to deliver the products ordered by the Customer.
within the time limits specified above.
If the Products ordered have not been delivered within 14 days after the indicative date of
delivery, for any reason other than force majeure or the actions of the Customer, the sale may be cancelled
at the written request of the Client under the conditions provided for in articles L 216-2, L 216-3 and L241-4 of the
Consumer Code. The sums paid by the Customer will then be returned to him at the latest
within fourteen days following the date of termination of the contract, excluding any
compensation or withholding.
In the event of a specific request from the Customer concerning the packaging or transport conditions of the
products ordered, duly accepted in writing by the Seller, the costs related thereto will be subject to a
additional specific invoicing, based on a quote previously accepted in writing by the Client.
The Customer is required to check the condition of the delivered products. He has a period of 30 days from the
delivery to make complaints by email to contact@lymobileshop.com, accompanied
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of all relevant supporting documents (photos in particular). After this deadline and in the absence of having complied with these
formalities, the Products will be deemed to be compliant and free from any apparent defect and no
claim cannot be validly accepted by the Seller.
The Seller will refund or replace the delivered Products as soon as possible and at its own expense.
whose defects of conformity or apparent or hidden defects have been duly proven by the
Customer, under the conditions provided for in Articles L 217-4 et seq. of the Consumer Code and
those provided for in these T&Cs.
The transfer of risks of loss and deterioration relating thereto will only take place at the time when
the Customer will take physical possession of the Products. The Products therefore travel at the risk and
risks of the Seller except when the Customer has chosen the carrier himself. As such, the risks
are transferred at the time of delivery of the goods to the carrier.
ARTICLE 6 - Transfer of ownership
The transfer of ownership of the Products from the Seller to the Customer will only be carried out after complete
payment of the price by the latter, regardless of the date of delivery of said Products.
ARTICLE 7 - Right of withdrawal
According to the terms of article L221-18 of the Consumer Code “
For contracts providing for the regular delivery of goods over a defined period, the period runs from
from the receipt of the first good.
The right of withdrawal can be exercised online, using the attached withdrawal form and
also available on the site or any other statement, free from ambiguity, expressing the
desire to withdraw and in particular by postal mail addressed to the Seller at the contact details
postal or email addresses indicated in ARTICLE 1 of the T&Cs.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.)
allowing their remarketing in new condition, accompanied by the purchase invoice.
Damaged, soiled or incomplete products will not be accepted.
Return costs remain the responsibility of the Customer.
The exchange (subject to availability) or refund will be made within 14
days from receipt by the Seller of the Products returned by the Customer within
conditions provided for in this article.
ARTICLE 8 - Seller's Liability - Guarantees
The Products supplied by the Seller benefit from:
of the legal guarantee of conformity, for defective, damaged or damaged Products or
not corresponding to the order,
the legal guarantee against hidden defects arising from a material or design defect
or manufacturing affecting the delivered products and making them unfit for use,
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Provisions relating to legal guarantees
Article L217-4 of the Consumer Code
“The seller is required to deliver goods that conform to the contract and is liable for any lack of conformity.
existing at the time of delivery. It is also liable for defects of conformity resulting from the packaging,
assembly or installation instructions when this has been made his responsibility by the contract
or was carried out under his responsibility.
Article L217-5 of the Consumer Code
“The property complies with the contract:
1° If it is suitable for the use usually expected of a similar good and, where applicable:
- if it corresponds to the description given by the seller and has the qualities that the seller has
presented to the buyer in the form of a sample or model;
- if it presents the qualities that a buyer can legitimately expect in view of the declarations
public statements made by the seller, by the producer or by his representative, in particular in the
advertising or labeling;
2° Or if it presents the characteristics defined by mutual agreement by the parties or is suitable for
any special use sought by the buyer, brought to the attention of the seller and which the latter has
accepted. »
Article L217-12 of the Consumer Code
“The action resulting from the lack of conformity is prescribed by two years from the delivery of the
GOOD. "
Article 1641 of the Civil Code.
“The seller is bound by the guarantee for hidden defects in the thing sold which make it
unfit for the use for which it is intended, or which so diminish this use that the buyer does not
would not have acquired it, or would have given a lower price for it, if he had known them."
Article 1648 paragraph 1 of the Civil Code
"The action resulting from latent defects must be brought by the purchaser within two years
from the discovery of the defect.
Article L217-16 of the Consumer Code.
"When the buyer asks the seller, during the course of the commercial guarantee which has been granted to him
granted during the acquisition or repair of movable property, a restoration covered by
the guarantee, any period of immobilization of at least seven days is added to the duration of the
warranty that remained to run. This period runs from the buyer's request for intervention
or the provision for repair of the property in question, if this provision is
subsequent to the request for intervention.
In order to assert his rights, the Customer must inform the Seller, in writing (email or letter), of the
non-conformity of the Products or the existence of hidden defects from the time of their discovery.
The Seller will refund, replace or repair any Products or parts under warranty deemed not to be
compliant or defective.
Shipping costs will be refunded based on the invoiced rate and return costs will be
reimbursed upon presentation of supporting documents.
Refunds, replacements or repairs of Products deemed non-compliant or
defective will be carried out as soon as possible and at the latest within 90 days following the
finding by the Seller of the lack of conformity or hidden defect. This reimbursement may be
made by bank transfer or check.
The Seller shall not be held liable in the following cases:
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non-compliance with the legislation of the country in which the products are delivered, which is the responsibility of the
Customer to check,
in case of misuse, use for professional purposes, negligence or defect
maintenance on the part of the Customer, such as in the event of normal wear and tear of the Product, accident or
force majeure.
The photographs and graphics presented on the site are not contractual and do not
could engage the liability of the Seller.
The Seller's warranty is, in any event, limited to replacement or reimbursement
Products that are non-compliant or affected by a defect.
ARTICLE 9 - Personal data
The Customer is informed that the collection of his personal data is necessary for the sale
of the Products by the Seller as well as their transmission to third parties for the purpose of delivery of the
Products. This personal data is collected solely for the execution of the contract
of sale.
9.1 Collection of personal data
The personal data collected on the site https://www.lymobileshop.fr/ are
the following:
Opening an account
When creating the Client/user account:
Names, first names, postal address, telephone number and email address.
Payment
As part of the payment for the Products offered on the site https://www.lymobileshop.fr/, this
records financial data relating to the Client's bank account or credit card /
user.
9.2 Recipients of personal data
Personal data is used by the Seller and its co-contractors to
the execution of the contract and to ensure the effectiveness of the sale and delivery of the
Products.
The category(ies) of co-contractor(s) is (are):
Transport providers
Payment institution providers
9.3 Data controller
The data controller is the Seller, within the meaning of the Data Protection Act and
as of May 25, 2018 of Regulation 2016/679 on the protection of personal data
staff.
9.4 limitation of processing
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Unless the Client expressly agrees, his personal data is not
used for advertising or marketing purposes.
9.5 Data retention period
The Seller will keep the data thus collected for a period of 5 years, covering the time of
the limitation period for applicable contractual civil liability.
9.6 Security and confidentiality
The Seller implements organizational, technical, software and physical measures in
digital security matters to protect personal data against alterations,
destruction and unauthorized access. However, it should be noted that the Internet is not an environment
completely secure and the Seller cannot guarantee the security of transmission or storage
information on the Internet.
9.7 Implementation of Customer and User Rights
In accordance with the regulations applicable to personal data, Customers and
Users of the site https://www.lymobileshop.fr/ have the following rights:
They can update or delete data concerning them in the following manner:
next:
by email to contact@lymobileshop.fr.
They can delete their account by writing to the email address indicated in article 9.3 “
Data controller »
They can exercise their right of access to know the personal data concerning them
by writing to the address indicated in article 9.3 “Data controller”
If the personal data held by the Seller is inaccurate, they may
request updating of information by writing to the address indicated at
Article 9.3 “Data controller”
They can request the deletion of their personal data, in accordance with
to applicable data protection laws by writing to the address indicated at
Article 9.3 “Data controller”
They may also request the portability of data held by the Seller to a
other provider
Finally, they can object to the processing of their data by the Seller
These rights, provided that they do not conflict with the purpose of the processing, may be exercised in
sending a request by post or by e-mail to the Data Controller whose
coordinates are indicated above.
The data controller must provide a response within a maximum of one month.
In the event of refusal to comply with the Client's request, reasons must be given.
The Customer is informed that in the event of refusal, he can file a complaint with the CNIL (3 place
de Fontenoy, 75007 PARIS) or contact a judicial authority.
The Customer may be asked to tick a box stating that he agrees to receive emails at
informative and advertising nature from the Seller. He will always have the possibility to withdraw his
agreement at any time by contacting the Seller (contact details above) or by following the link
unsubscribe.
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ARTICLE 10 - Intellectual property
The content of the site https://www.lymobileshop.fr/ is the property of the Seller and its partners and
is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is liable to
constitute an offense of counterfeiting.
ARTICLE 11 - Applicable law - Language
These General Terms and Conditions and the operations resulting from them are governed by and subject to French law.
These General Terms and Conditions are written in French. In the event that they are translated into a
or several foreign languages, only the French text will be authentic in the event of a dispute.
ARTICLE 12 - Disputes
For any complaints, please contact customer service at the Seller's postal or email address.
indicated in ARTICLE 1 of these T&Cs.
The Client is informed that he may in any event resort to conventional mediation, with
existing sectoral mediation bodies or any alternative method of dispute resolution
disputes (conciliation, for example) in the event of a dispute.
In this case, the designated mediator is
Cusset-Vichy mediation center
16 bis avenue Gilbert roux 03300 Cusset
https://www.cours-appel.justice.fr
E-mail: bak.avocat@orange.fr.
The Customer is also informed that he can also use the Online Payment platform
Dispute Resolution (ODR): https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show
All disputes arising from the purchase and sale transactions concluded pursuant to these terms and conditions
General Terms and Conditions and which have not been the subject of an amicable settlement between the seller or by mediation,
will be submitted to the competent courts under the conditions of common law.
Produced on https://www.legalplace.fr
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ANNEX I
Withdrawal form
Date ______________________
This form must be completed and returned only if the Customer wishes to withdraw from the
order placed on https://www.lymobileshop.fr/ except for exclusions or limits to the exercise of the right to
withdrawal in accordance with the applicable General Conditions of Sale.
To the attention of MACHEBOEUF Kevin
7 chemin morand 03250 Arronnes
I hereby notify the withdrawal of the contract relating to the goods below:
- Order dated (indicate date)
- Order number: ...........................................................
- Client Name: ................................................................................
- Customer Address: .......................................................................
Client's signature (only if this form is notified on paper)